Customer terms / CR7

Terms
& Conditions

Clear terms mean a smooth appointment. These booking conditions apply to car detailing services from Garside's Detailing Works in Croydon and Greater London, plus your use of this website.

Effective date

21 February 2025

Please read this page before confirming work. It sets out payment, cancellation, vehicle care, warranty and website rules.

Read before booking
01 / Money and appointments

Booking & Payment

A booking reserves time and the right equipment for your vehicle. Prices are confirmed against the vehicle's actual condition before work starts.

01

A confirmed slot

Your appointment is confirmed when Garside's Detailing Works accepts the booking details and any required deposit.

02

Deposit over £100

Bookings priced above £100 require a deposit. The amount and due date are stated when your appointment is arranged.

03

Pay on completion

Full payment is due when the work is complete unless another arrangement has been agreed in writing.

Vehicle condition affects the price. Heavy soil, pet hair, stains, neglected paint, excessive contamination or additional correction work may change the estimate. We will discuss material changes before carrying out extra work.
02 / Change of plans

Cancellation &
Rescheduling

Time matters on both sides. Give us a clear notice and we can offer the slot to another customer.

  • Give 24 hours' notice. Cancellations or changes made at least 24 hours before the appointment avoid a late cancellation charge.
  • Late changes may cost 50%. A cancellation or missed appointment with less than 24 hours' notice may incur a charge of 50% of the booked service price.
  • Weather can alter plans. We may reschedule exterior work when rain, frost, strong wind or unsafe conditions would affect the finish or safe working conditions.
03 / Care, defects and finish

Liability & Warranty

We work carefully. A detail cannot reverse damage that was already present.

Tell us what we need to know

Garside's Detailing Works takes reasonable care of every vehicle. We are not liable for pre-existing defects, weakened trim, loose fittings, poor previous repairs, failing lacquer, hidden corrosion or damage caused by the vehicle's condition.

Customers must disclose known paint issues, previous repairs, warning lights, alarms, leaks and fragile parts before work begins.

Ceramic coating warranty

Where a ceramic coating warranty is offered, it covers coating failure under the agreed care conditions and for the stated warranty period.

It does not cover stone chips, scratches, impact, chemical damage, accidents, poor washing technique or physical damage to the paintwork. Warranty support may require an inspection and proof of the recommended maintenance routine.

Inspect the vehicle at handover. Tell us about any concern promptly so we can assess it while the service details are still clear.

04 / Using this site

Website Terms
of Use

The website gives general information about services, prices and contact options. Details can change.

  • Website content is for information only. A service quote or page description does not create a contract until the booking is accepted.
  • Do not use this website for unlawful activity, to disrupt its operation, or to submit material that is abusive, misleading or harmful.
  • Website text, design, branding and original images belong to Garside's Detailing Works unless stated otherwise. Do not copy or reuse them without written permission.
05 / Need a clear answer?

Questions?

Ask before you book. Contact us about a clause, a coating warranty, a cancellation or the condition of your vehicle.

These terms are written for everyday service use in Croydon and Greater London. If you need advice about a specific legal issue, seek independent professional advice.