Contact details
Your name, phone number and email address let us confirm a booking and reply to a question.
Garside's Detailing Works / Website privacy
Privacy Policy
Your privacy matters as much as your car's shine. This policy explains how Garside's Detailing Works handles information from customers in Croydon and across London.
Policy details
Last updated: 21 February 2025
Applies to website, phone and email interactions.
01 / What enters our system
What We Collect
We ask for information needed to answer your enquiry, arrange a detail or take payment for agreed work. We keep the request focused.
That is the rule.
Vehicle details
We may record the make, model, condition and requested service so the appointment is properly planned.
Payment information
Payment details are processed through secure payment systems. We do not keep full card numbers on our own records.
Website activity
Anonymised analytics may show which pages are useful and how visitors find this website. It does not identify you by name.
02 / Why we use it
How We Use Your Data
Each use has a practical reason tied to your request or an appointment you have made.
- To confirm bookings and provide the detailing service you chose.
- To send appointment reminders and contact you about changes to timing.
- To respond to enquiries sent by phone, email or the website.
- To send marketing offers only when you have given consent. You can change your mind at any time.
We do not sell customer data.
Information is shared only when needed to process a payment, operate the website or meet a legal requirement.
03 / Your control
Your GDPR Rights
UK GDPR gives you clear choices over the information we hold.
Access
Ask for a copy of the personal data we hold about you.
Rectify
Tell us when a name, number or other detail needs correcting.
Erase
Request deletion where we have no legal reason to retain your information.
Restrict processing
Ask us to pause a particular use while a concern is checked.
Data portability
Request your information in a usable format where the law allows.
Withdraw consent
Stop marketing messages at any time. The change will not affect earlier lawful use.
You can also complain to the Information Commissioner's Office (ICO) if you believe your data has been handled unfairly.
04 / Direct contact
Data Protection Contact
Contact Garside's Detailing Works about an access request, a correction or any concern about customer data. Please include enough detail for us to identify your request.
We protect records through controlled access, secure storage and data retention that is kept to the necessary period.